Cancellation

Cancel contracts here

Fill out the form and send it. That's all we need. Your confirmation arrives by email right away, with the exact date your contract ends. Nothing changes before then: the period you already paid for runs to the end.

Type of cancellation

Standard cancellation (effective at the end of the period you paid for) Cancellation for cause (for a serious reason)

Reason (required only for a cancellation for cause)

When do you want it to take effect?

As soon as possible On a date I choose

Date

So we can match this to your contract

Email address on your account

Your confirmation goes to this address too.

Customer number (optional)

It appears on every invoice. It helps us match you up, but we don't need it.

“I hereby cancel my contract for the use of aftersnap.”

Submitting the form is how you make this declaration. We record the wording, the date, and the time, and email all of it to you right away.

You can also cancel while signed in. Your end date is shown right there. Questions? [email protected]

The German version of this page is the authoritative one.